Wednesday, 22 April 2020


sales@skycards.eu   www.skycards.eu   0044 203 283 8000
Sky Viewing Card Delivery Delays

COVID-19 Service Update

 
Dear Customers,
We hope you are keeping well during these difficult times. This mail is just to provide an update on our services and time scales for deliveries. 

Our staff are working hard, some remotely, some from the offices to continue to offer our service. We rely on the services of other companies also. Sky's contact centres for certain services are unavailable during this time and for other services there are long call queues. This has meant that it has become very difficult to order or work on existing accounts. We are currently receiving mail, including deliveries of Sky viewing cards from Royal Mail around every 7-10 days.

These delays  have unfortunately been passed onto us and our our customers. If you have ordered a new viewing card our usual service levels are delivery by UPS in 1-2 working days. At the moment this is around 7 working days. We are sorry if you are currently awaiting or thinking of ordering a viewing card.

We are working hard to solve the issues and will send the viewing cards as soon as we can. If you would prefer an alternative product we have reduced massively the cost of many Internet TV products which can be viewed below.

All the best Skycards.eu Team.
 
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Now TV Stick and VPN Router
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